Reviews
State Farm® Agent Lyle Pitner
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Rob Rudisill
November 9, 2026
"I have been over paying for my auto and home owners insurance for a long time when i called to get a quote from elania she was very helpful and got me a great rate as well as being very easy to deal with and getting me a quote in less then a hour that have my buisness moving forward !"
Melissa Grim
November 8, 2026
"Lyle and his team are super helpful and easy to work with. I’m so thankful to have them as part of our community!"
We responded:
"Thanks again! Our New Oxford State Farm team is proud of our community and the work that we do here! "
Melissa Grim
November 8, 2026
"I cannot say enough good things about my insurance agent! It is such a relief to workwith someone who genuinely cares about their clients and makes you feel like more than just another customer."
We responded:
"Thank you Melissa. It truly means a lot to know you feel valued and cared for. Building genuine relationships and making sure our clients feel supported every step of the way is what it’s all about. We’re so grateful for your trust and the opportunity to take care of your insurance needs!"
Danyela Franco
November 5, 2026
"Made process easy and helped me understand what was needed!"
We responded:
"Thanks Danyela! So glad that we made things easy for you! That's why we are a local New Oxford insurance agency ready to help you when you need us! "
Sharon West
November 4, 2026
"Thanks for the great local insurance experience, whether it's changing our coverage or adding/removing vehicles! State Farm is easy to contact and work with. Thank you!"
We responded:
"I'm so happy our New Oxford State Farm team was able to provide you with such great service! It's our pleasure to help with your auto insurance and all your other insurance needs. Thank you for your review!"
Gary Myers
October 9, 2026
"Lyle pitner and his entire staff have always treated me with the utmost consideration and respect. I highly recommend them to anyone who has need of a good insurance company. Gary Myers"
We responded:
"Gary, you are too kind! Thank you for sharing your experiences with my team. Elaina, Mike, and Brett all love it when you call in and really enjoy helping you with any of your needs! We are so fortunate to have you part of our family!
Thanks is much,
Lyle"
Larry Ott
September 30, 2026
"The folks in this office are always very friendly, very responsive and I would highly recommend"
We responded:
"Thank you so much for the kind words and review Larry!
We are so happy to keep you and everything that’s important to you protected.
Thank you for being part of our family!
Lyle
"
Siu Lee
September 30, 2026
"They were excellent! Elaina communicated very smoothly and was highly responsible.😃"
We responded:
"Thank you so much for the kind words and review Siu!
We are so glad you are part of our family!
Lyle
"
Mike Dingler
September 25, 2026
"I worked with Brian Pascoe at this agency for home and auto coverage and it was awesome! Brian explained everything in simple terms and made the switch to State Farm so easy. We are saving hundreds per month!!"
We responded:
"Thank you so much for the kind works Mike! I am so glad Brian was able to make everything so easy for you and save you $$.
We are so happy you are part of our Family!
Lyle
"
Francesco Addalli
August 14, 2026
"The nicest and respectable people you could work with."
We responded:
"Thank you! We strive to be just as good as your business! "
Paul Masenheimer
July 31, 2026
"Very informative.Explained things very well."
We responded:
"Paul, thank you so much for sharing your experience with my agency! It is truly my pleasure to protect you and Mary!! We are so lucky to have to have you in our family.
Thanks again,
Lyle
"
Kim Cole
July 20, 2026
"Brian was helpful...proactive and communicated well every step of the way"
We responded:
"Kim, thank you so very much with sharing your experience with Brian! He works so hard to ensure all of your needs are met (and exceeded). It’s an honor to protect you and all that is important to you.
Thanks,
Lyle
"
Jeff Hemler
July 15, 2026
"I recently renewed my homeowners policy after adding an extra bedroom and bathroom onto my home. Elaina @ Lyle Pitner was extremely helpful navigating all my concerns."
We responded:
"Jeff, thank you so much for the kind words! Elaina goes well beyond expectations to ensure our policy holders are kept informed and needs taken care of in a prompt manner.
We are so glad you are part of our family!
Thanks,
Lyle
"
Jody R
July 10, 2026
"Lyle Pitner and Alania from State Farm in New Oxford, Pennsylvania were amazing. They helped me walk through every step of my claim and I couldn't be happier.
I appreciate all your assistance! Wonderful people highly recommended!"
We responded:
"Thank you Jody for the great rating! We appreciate you and are so glad you are part of our family!
Lyle"
Jordan Roscoe
June 11, 2026
"Working with Lyle is a breeze. He's a such a relatable guy, extremely patient, and swift to implement your insurance needs. Over the last few months, I've also had the privilege of working with his office staff who's hospitality mirrors Lyle's. I highly recommend these folks."
We responded:
"Thank you so much Jordan! It is truly our honor and pleasure to protect you. My staff loves what they do and loves our family!
Thanks,
Lyle
"
AN
May 18, 2026
"Brian was incredible! He was communicative, responsive, and worked very quickly to help with an unusual insurance situation. We're very thankful we got to work with him."
We responded:
"Andrew, thank you so much for sharing your experience with Brian and my agency!
We love being challenged with “unusual situations”…keeps us
young!!!
Thanks so much, we are so
happy you are part of our
family!
Lyle
"
John Hertz
May 14, 2026
"Always there when we have questions or need help with a claim. Fanatics customer service."
We responded:
"John, thank you so much for sharing your experience with our agency and Elaina! Claims can certainly be aggravating and confusing at times, and we do our best to make the whole process as easy as possible for you.
Thanks again!
Lyle
"
Dana Hoch
May 10, 2026
"Was a great experience, quick, easy and accurate."
We responded:
"Dana, thank you so much for sharing your experience with my agency! We are so happy you are part of our family!
Thanks again,
Lyle"
Brad
May 9, 2026
"Elaina at Lyle Pitner’s office has helped me a number of times over the last few years. I’ve bought sold traded and added nine different motorcycles since 2022. lol. And she’s always more than happy to help me with the changes on my policy. My rates are low and my coverage is high. I’ve very happy with this particular office in my home area for all my insurance needs. Thank you for making me feel like a highly valued customer"
We responded:
"Brad, thank you so much for sharing your experiences with Elaina and my agency. She definitely treats everyone like family and always with a smile! We look forward to keeping you protected here in Adams County.
Thanks again,
Lyle
"
Daniel Reck
May 7, 2026
"Great service from quality Sales Team Members who are knowledgeable and very professional."
We responded:
"Dan,
Thank you for sharing your experience with our agency! We look forward to ensuring all of your insurance and financial service needs are met.
Thanks again,
Lyle
"
Courtney Fortuna
May 6, 2026
"Lyle completed the Junior Achievement program in my 3rd grade classroom this year. He has completed it for the last four years and has been extremely reliable, knowledgeable, and professional. He also had a great rapport with my students. We are very grateful that he took the time out of his schedule to spend time in our classroom. I would highly recommend State Farm and know that anyone would be in good hands with Lyle and the company."
We responded:
"Courtney, thank you so much for inviting me in to your classroom each year. I have so much fun working with the kids and can see why all of you teachers love what you do so much!
I look forward to next year and a new group of amazing young people!
Thanks,
Lyle
"
Megan Wherley
May 6, 2026
"I cannot speak highly enough about Lyle and his team. As a first time business owner, his patience with my ridiculous questions and insight into elements I'd never considered was essential in setting up my policies. Look no further than Lyle and his team!"
We responded:
"Megan, thank you so much for sharing your experience! I live small businesses and entrepreneurs just like yourself! You are going to have so much success!
Thank again,
Lyle
"
Tyler Jasper May
May 5, 2026
"The people who work at this office are amazing. They are respectful and keep you up to date via text messages. I may not get to speak to Jake from State Farm directly but these guys get the job done."
We responded:
"Tyler, thank you so much for the kind words and sharing your experience with my agency. I am so glad Brian and Meg were able to exceed your expectations and take care of your Renter’s policy needs. I know they are not Jake, but way better in my book!
Thank you so much!
Lyle
"
Elyse w
May 4, 2026
"Elaina and Lyle are the best. Both are very accommodating and supportive in my time of need! thank you guys for everything always!"
We responded:
"Elyse, thank you so much for sharing your experience with my agency and Elaina! She works so hard at exceeding customers needs and treating everyone like family! We are so glad you are trusting us with your insurance needs in Adams County and beyond.
Thanks you!
Lyle
"
Oswurth
April 8, 2026
"Fair and honest insurance. Reduced my rate while maintaining fair coverage. Roadside assistance is quick and hassle free. Do recommend to friends. Also will cover Uber expenses if you break down."
We responded:
"Noah,
Thank you so much for sharing your claim experience with our office. Elaina works so hard to ensure our customers are fully taken care of when they are dealing with a claim or roadside assistance need.
We are so happy you are part of our family here in Adams County!
Thanks again,
Lyle
"